We bought a house in the Tenters in Dublin, part of the Liberties. Built in 1922, it hadn’t been touched since then, with some small extension and some electricity added. Safe to say that the house needed complete overhaul and refurbishment. We had seen photo’s of a similar property brought back to life by Renova, so we contacted them.
From day 1, we experienced a professional and helpful approach which gave us great confidence. Estimates and costs developed and support for those to explain why something would cost what it did. Change requests were handled rapidly and costed, up or down depending on what we had changed. We really appreciated that there is a full team of professionals available to us – from design to pricing to interior design, execution and budget control.
In the end, our house was completely rebuilt, literally stripped down to a shell and rebuilt. The result was superb and even more than we had expected it to be. Everything came in on time, and while we made several last minute adjustments, nothing was ever too much or created hassle. When we moved in, the team arrived a day later, and went through the house looking for faults; the couple of minor issues found were scheduled and resolved quickly. As an example we had a problem with our heating system late Friday evening a couple weeks later (user driven!) and we sent an email describing the issue, asking for help – not expecting an answer there and then. 20 minutes later, the plumber called us and talked us through the issue, at 8pm on a Friday night.
Everyone in the Renova team is a consummate professional. They know their subject and area very well. They covered planning permission, gas connections, electrical and water connections. Superb advice, and always willing to look at alternatives and advise us. It was helpful to have a one stop shop of dedicated individuals to take us on this journey. We absolutely could not have done this on our own, and I would challenge anyone to meet the timing they achieved. People who live in the area have approached us many times complimenting the finished article, and we are very proud of our new home!