“The foundation to the success of our project was due to the time, knowledge, common sense and patience provided by John in reference to our proposal.
Our ideas were very carefully considered, discussed and where possible were improved. As we moved through the proposal John prepared a detailed specification, which was costed and frequently updated, so we knew exactly the likely financial outcome at all times.
Then having decided on the final proposal Alan took over. When the building started he had everything set up for the works to proceed which they did without hindrance from the word “go”.
Any suggestions that we had during the course of the works were positively discussed and where possible were acted upon and implemented without further discussion or reminder from us.
Throughout we were very impressed by the standard of workmanship, the organisation and management of the works, the respect for our property and for our neighbours.
Our visits were on a “needs be” basis because we had complete confidence in the RENOVA team. This is still our view today having lived in the renovated house for the past few months.
The rest of the back room staff in RENOVA were equally supportive and are totally up-to-date on furnishings, materials, suppliers and costings. This saved leg work and improved on value.
RENOVA’s work practices are, in our view, the best approach to a building project. Very efficient and very easy to understand. Add to this their building expertise and you can safely conclude that the end result will be to your complete satisfaction, as it was in our case.”